Marie Jones.
Virtual Assistant
„Where trust works behind the scenes and creates time for what matters most.“
As a virtual assistant based in Australia, I support entrepreneurs, start-ups, and short-term rental businesses locally and internationally — with structured, reliable, and discreet remote assistance, bilingual in German and English. For clients in Europe, the time difference works especially in your favour: while your team rests, I handle communication, organisation, and operational processes, so you start your morning with tasks already done.
From 2019 to 2025, I ran my own short-term rental business in Portugal, earning and maintaining Airbnb Superhost status and the Guest Favourite award — with a 4.97★ rating across 92 reviews.
My support is available as a fixed package or tailored individually to your needs.
01
Operations & Bookkeeping
• Bookkeeping support and finance
• STR management and documentation (short-term rentals)
• Guest communication and coordination as your remote co-host, using tools like Airbnb and Booking.com
02
Executive Assistant
• Support for CEOs and founders
• Strategic process optimisation
• Fluent communication in German and English for your business
03
Tailored Support
• Combine tasks across operations and executive support
• Scope built around your specific needs
• Available as part of any package
Trust and high standards
As a business VA for entrepreneurs, start-ups and short-term rentals, I work with a strong commitment to quality: reliable, discreet, and highly structured. You can trust that tasks are executed with precision and agreements are strictly followed—giving you more clarity, focus, and peace of mind for your important decisions.
"The collaboration with Marie is of exceptionally high value to me and represents a key success factor in my professional daily work. She works reliably, in a highly structured manner, and with great conscientiousness, which allows me to fully trust the quality and punctuality of her deliverables at all times.
What stands out in particular is her ability to quickly and independently familiarise herself with new subject areas. This enables her to respond flexibly to different requirements and provide effective support across a wide range of tasks.
For me, this collaboration results in a noticeable and lasting relief in my day-to-day work, allowing me to focus more strongly on my core competencies. In addition, our professional relationship is always pleasant, highly professional, and based on mutual trust.
I can fully and unreservedly recommend working with her."
— Christine H., Founder Home Staging Business, Germany
“I worked with Marie during the purchase and handover of a property in Portugal, where she supported me as a co-host and assisted with the day-to-day operations. From the very beginning, she was proactive, highly organized, and consistently reliable. When issues arose, she didn’t just point them out but also brought forward practical solutions.
She used her extensive experience to explain complex matters in a clear and understandable way. Her communication was always fast and transparent, which made the entire process much smoother than I had expected.
Marie is an absolute pleasure to work with, and I would not hesitate to recommend her to anyone looking for professional support.”
— Sanjay S., Short-term rental business owner, Portugal
Premium Hosting
As an Airbnb Superhost, I stand for excellent standards in short-term rentals. I ensure smooth guest communication, the highest level of reliability, and structured management of your properties.
My commitment to quality not only delivers outstanding guest experiences but also provides you as an owner with high-level operational support and relief.
“Marie was an exceptional host for our stay. She was flexible with check-in, very responsive, and provided us with excellent recommendations – from restaurants to activities. Thank you for everything.”
— Airbnb guests
“A completely seamless stay. Marie thought of every detail and was immediately available whenever we had questions. We truly enjoyed our time.”
— Airbnb guests
“One of the best Airbnb stays I have ever had. Marie was very friendly and helpful, and she truly made an effort to provide us with local tips and ideas for exploring the island.”
— Airbnb guests
More time for what truly matters
I support entrepreneurs, start-ups, and short-term rental businesses with back-office tasks, ensuring smooth and reliable operations. At the same time, I take work off the plates of founders and business owners, giving them the headspace to focus on what truly matters.
Find the right package for you
For: You operate one or more vacation rentals and want to fully hand off guest communication and ongoing STR management — billed based on performance rather than time.
Included:
— Full guest communication (inquiries, check-in/check-out, support during the stay)
— Booking coordination and calendar management
— Vendor coordination (cleaning, maintenance, and other service providers)
— Review management
Billing: A percentage of booking revenue, instead of an hourly rate — transparent and predictable.
Note: This model is an optional alternative to the hourly packages for short-term rental support (e.g. within Starter, Business, or Premium) and is arranged individually.
For: Multiple properties or high operational load — you want to hand off your back office completely.
Included:
— All three areas: short-term rentals, bookkeeping, executive assistance
— Up to 15 hours / week, including proactive reporting
Collaboration: Priority handling, direct availability, including outside core hours.
About Me
Until November 2025, I built and managed my own Airbnb business in Portugal – a project that was far more than just renting out properties. It was about creating spaces where people immediately feel welcome. With this mindset, I achieved Superhost status and, over the years, learned what true hospitality means in detail: clear communication, proactive thinking, and a seamless experience from the first message to the final review.
This time has shaped me – not only operationally, but also on a personal level. I learned to take full responsibility for entire processes, bring calm into complex situations, and keep an eye on every detail at the same time. What has always been especially important to me is that guests feel seen and well taken care of – no matter where in the world they arrive.
In parallel, I have been working successfully as a virtual assistant in a remote setting for two years, supporting clients with the structured organisation and optimisation of their operational processes.
Today, I bring this entire experience into my work as a virtual assistant for entrepreneurs, start-ups, short-term rentals and businesses. I help my clients create structure, simplify processes, and reliably manage their day-to-day operations in the background – allowing more space for growth, strategy, and what truly matters.
I work calmly, in a structured way, and with a strong commitment to quality. Reliability and clarity are not extras for me, but the foundation of every collaboration.
EDUCATION
I began my professional career with an apprenticeship as an Event Manager at a conference center in Germany, where I learned the fundamentals of planning, organizing, and executing events in practice.
During this time, I developed strong skills in structured working, coordinating processes, and maintaining oversight even in dynamic situations.
Following this, I studied Cultural Work and Arts Management at the University of Applied Sciences Potsdam, where I successfully completed my Bachelor of Arts.
This degree broadened my perspective on cultural, social, and conceptual contexts and strengthened my ability to think about and implement projects in
a holistic way.
Tools
Behind the scenes, I rely on a well-rounded set of digital tools that keep my work structured and efficient for every client.
Organisation and communication run through Microsoft 365, Google Workspace, Zoom, and Slack, complemented by Dropbox for file sharing and Toggl for time tracking.
With much of my experience rooted in short-term rentals, I'm well versed in platforms like Airbnb, Booking.com, and Immocloud.
For bookkeeping, I use Lexoffice and Finom, while Canva helps me create polished content for listings, guest guides, and social media — where I'm active on Instagram, Facebook, Pinterest, and LinkedIn.
To work even faster and more precisely, I also rely on AI-powered tools such as ChatGPT and Claude, for which I hold Anthropic's official "Claude 101" certificate.